Topic : Rlink USB driver install fails on Win7 x64

Forum : ARM

Original Post
Post Information Post
January 10, 2014 - 12:05pm
Guest

I'm unable to install the Rlink USB driver on a Win7 x64.

Calling RLinkUSBInstall_verbose.bat ends with
Replies
Post Information Post
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January 10, 2014 - 5:29pm
Raisonance Support Team

Hello,

You can find the Rlink USB driver installer at C:\Raisonance\Ride\Driver\RLinkDrv\RLinkUSBInstall.exe.
Let us know if managed to install it.

Best regards,
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January 13, 2014 - 10:46am
Guest

Quote:
C:\Raisonance\Ride\Driver\RLinkDrv>RLinkUSBInstall.exe -v

RLink USB driver installer V2.1.
Copyright (c) KEOLABS S.A.S. 2009-2012.
All rights reserved.

Raisonance is a KEOLABS brand.

This will install the RLink USB Driver.
Cancel this if you do not have a RLink dongle or if the driver is already instal
led.
Otherwise please make sure that the RLink dongle is NOT plugged and click OK.

OK.

Installing MS WinUSB...
Running Command:
cmd.exe /c DPInst_amd64.exe
In Directory:
C:\Raisonance\Ride\Driver\RLinkDrv\MS_WinUSB_XP_Vista

Exit Status: -2147418112
Error reported by DPInst.exe

The intermediately invoked Windows devide driver installation assistent reported also a failed installation.
RLinkDrv comes from latest Ride version. No RLinkDrv was installed before on the system.
System is a
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January 14, 2014 - 4:30pm
Guest

Quote:

C:\Raisonance\Ride\Driver\RLinkDrv\MS_WinUSB_XP_Vista>DPInst_amd64.exe /c

INFO: Option set: dumping log info to console.
INFO: Current working directory: 'C:\Raisonance\Ride\Driver\RLinkDrv\MS_WinUSB_XP_Vista'
INFO: Running on path 'C:\Raisonance\Ride\Driver\RLinkDrv\MS_WinUSB_XP_Vista'
INFO: No valid 'dpinst.xml' file provided.
INFO: Found driver package: 'C:\Raisonance\Ride\Driver\RLinkDrv\MS_WinUSB_XP_Vista\RLink_WinUSB.inf'.
INFO: Preinstalling 'c:\raisonance\ride\driver\rlinkdrv\ms_winusb_xp_vista\rlink_winusb.inf' ...
INFO: ENTER: DriverPackagePreinstallW
ERROR: One or more files referenced by 'c:\raisonance\ride\driver\rlinkdrv\ms_winusb_xp_vista\rlink_winusb.inf' cannot be found in the package.
INFO: RETURN: DriverPackagePreinstallW (0xE0000303)
INFO: Returning with code 0x80010000

Again, RLinkDrv comes from latest Ride version.
Sytem is a Win 7 Enterprise SP1 64-Bit.
No RLinkDrv was installed before on the system.

Text to snip.

Text to snip.

Text to snip.
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January 15, 2014 - 9:27am
Raisonance Support Team

Hello,

Your message has been snipped, please can you post the rest of the message.
You should remove the Rlink from the PC when you install the driver.
Can you confirm me that you are using the latest release of Ride7 and the Rkit-ARM?
I suggest you to do a clean installation, Please read this following topics:
http://forum.raisonance.com/viewtopic.php?id=3643.
http://forum.raisonance.com/viewtopic.php?id=4720.
http://forum.raisonance.com/viewtopic.php?id=3805.
I hope it help.

Best regards,
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January 16, 2014 - 11:22am
Guest

There was and still is no RLinkDrv on the system installed, no files were copied so far (especially not RLink_WinUSB.inf)
The RLinkDrv files came with your latest installers (Ride 7.48.13.0324, RKit-ARM 1.52.13.0324).

MD5 wrote:
f4023839dc5982c94db7d106fd20a3f3 *MS_WinUSB_XP_Vista\RLink_WinUSB.inf
4b23723bcd5c7c09bcd37c0d7470f5a8 *MS_WinUSB_XP_Vista\RLink_WinUSB.cat
e6213cec602f332bf8e868b7b8bf2bb1 *MS_WinUSB_XP_Vista\DPInst_x86.exe
aa0a91227631a09cd075d315646fb7a9 *MS_WinUSB_XP_Vista\DPInst_amd64.exe
e6213cec602f332bf8e868b7b8bf2bb1 *MS_WinUSB_XP_Vista\DPInst_x86.exe
f9cf2db8b99dc50eab538c4d860ac1a4 *MS_WinUSB_XP_Vista\x86\WdfCoInstaller01005.dll
3c10ea3ddae7923d023d26ea41656163 *MS_WinUSB_XP_Vista\x86\WinUSBCoInstaller.dll
368eeddd3f93b13a52d532b2d1371889 *MS_WinUSB_XP_Vista\RLink_WinUSB_Install.bat
1566cd082fcbcf250df37f16f4a3a359 *MS_WinUSB_XP_Vista\RLink_WinUSB_Install_verbose.bat
1fffc944b3f6658093394bb57490c243 *RLinkUSBInstall.exe
cf7be582516755e454bf7b8258906c4f *RLinkUSBInstall_quiet.bat
91369581bcb9fd69f6ec007b8d32f193 *RLinkUSBInstall_verbose.bat

During Ride7 installation the invoked driver installation failed all the same in the first place.
And of course no RLink was plugged in all the time.
The sytem is an
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January 16, 2014 - 2:24pm
Raisonance Support Team

hello,

Did you install the driver with administrator rights?

BR
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January 16, 2014 - 3:16pm
Guest

Of course, everytime with elevated rights!

Look in the delayed post #4 for the bold line and the return codes!
This has to be source of the problem.
What's wrong between your RLink_WinUSB.inf and your DPInst or my system?

It is annoying to see only 25% of any post.
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January 22, 2014 - 10:07am
Raisonance Support Team

Hello,

Can you confirm us that the file "rlink_winusb.inf" is at c:\raisonance\ride\driver\rlinkdrv\ms_winusb_xp_vista directory?
If yes, you just need to right click on the file -> install
If not, we can send you the file.

Best regards,
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January 23, 2014 - 2:34pm
Guest

I ran an update on my system with the Win7 install DVD at runtime.
Well, something has to be restored.
Now the driver installation went well without any errors.
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January 23, 2014 - 3:15pm
Raisonance Support Team

I'm glad you could fix the issue with a Win7 update!

Best regards,