Hi,

here are the requested facts:

>>Does the PWR LED turn ON when you plug the RLink?

Yes it's on

>>Does the BUSY LED turn ON and then OFF after a few seconds when you plug the RLink?

Yes

>>How do you power your target board? (RLink/isolated power supply/mains/...?)

I'm using a Olimex STM32-H103 header board which is powered via USB. But i tried it also with another board which is also self powered.

>>Does the RLink appear in the device manager?

Yes. It's named 'RLink USB'.

>>Under which section? (Jungo or RLinkWinUSB)

'Jungo'

>>Do you get any message from Windows when you plug the RLink?

No. But when i plugged it in for the first time, the common Windows message 'New Hardware found' came up. I followed the the procedure and installed the RLink driver (RFlasher was installed just before so the driver was already on the harddisk).

>>Which version of Windows (and service packs) do you have?

XP, service pack 3

>>Did you do anything unusual between the last time you successfully connected to the RLink and the first time it failed? Any software installation or uninstallation, even from another company?

I only installed the Trial version of Jungo WinDriver for a quick test. But this software is already removed from the PC. You also use the Jungo driver for RLink. Is it possible that this can create problems?

>> Did you plug the RLink to a new target board? A new computer? Did you change the way you power your target board?

No.

Best regards
Ralf

Hi,

From what you describe, I would say that your RLink is working but you have a wrong or corrupted USB driver.

It is very possible that installing the trial version of Jungo WinDriver DDK is the source of your problem, as it installs a non-distributable version of the driver which is specific for development, that might refuse connection requests from our software. And uninstalling the DDK is surely not enough to get rid of this driver, as Windows always keeps backup copies of the drivers to get them out of its hat whenever you _don't_ want it... :(

I recommend you completely uninstall the RLink AND Jungo drivers and then reinstall the version from Ride using the procedure explained in this document:
ftp://www.raisonance.com/pub/RLink_USB_Driver_latest/GettingStartedRLink.pdf

Apply the uninstallation procedure described in section 3.3 of the document. When doing this, you must really get to the point where when you plug in RLink and let Windows search automatically for a driver, it doesn't find any. Until then you haven't uninstalled enough. Don't skip the search in the oem*.inf files. Many people do that I don't know why and fail to completely uninstall because of that. That's where Windows keeps its backup copies of the drivers. ;)

Then, reinstall the RLink driver from \Driver\RLinkDrv\RLinkUSBInstall.exe and everything should be fine as it was before.

Bet Regards,

Vincent

Hi Vincent,

i followed your recommendations and now everything works fine.
Great support! Thanks!

Best regards
Ralf

I have the same problem on Windows XP-Home. On Windows XP Prof the same Rlink works well.

What kind of driver is this, where I have to manually delete things in the registry? This looks like the old days in Win98.
I deleted everything in the registry as noted above, but still there is the same problem. Windows says: unkown device.
Rlink does not work.

What ist the correct Driver?
Is it a problem with XP-Home?
The error-message says: Ein Dienstinstallationsabschnitt dieser INF-Datei ist ungültig.

Another thing. On the whole website, there is no phone-number, not for the headqarter nor for service.