Topic : Error when starting Ride7 application

Forum : Ride IDE

Original Post
Post Information Post
March 22, 2012 - 4:55pm

My computer gives a Microsoft Visual C++ Runtime Library error on Program c:\Raisonance\ride\bin\ride7.exe

This application has requested the runtime to terminate it in an unusual way.

I am running windows 7 Enterprise 64 bit.

It was working fine yesterday and I have also tried a reinstall of everything.


Post Information Post
March 23, 2012 - 10:07am
Raisonance Support Team


We would like to help you as quickly as possible on this issue, but we need to have more informations about the problem before we can help further.

In order to understand the issue you are facing, we need the following information about your configuration:
- Version of Ride7 and RKit that you are using. You can get these from the Ride7 "Help | About" dialog box.
- Your Ride7 serial key or your RLink/Primer/Open4 serial number.
Please check from the Raisonance downloads page at that you are using the latest version of the tools.

Concerning your particular problem:
- Provide the steps you followed to raise the error.
- The precise error message you received, and which tool produced it. If possible, a screenshot of the message (using the PrtScr keyboard key) is helpful.
- Does the problem occur when using the examples given with Ride7 (from the Ride7 installation directory, default being "C:\Program Files\Raisonance\Ride\Examples\")?

You may encounter a specific issue related to 64-bit Windows. If you have a 64-bit system, just read this that describes the problem and its solution.

A solution may be to remove the intermediate files (all files except your source files, your .rapp and .rprj files) and rebuild the project. This *may* fix the issue.

Please let us know when the problem has been solved satisfactorily.